Privacy Policy
Neovestor Privacy Policy
Last Updated: 8th January 2025
Neovestor ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our website, platform, and services (collectively, the "Services"). By accessing or using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with our practices, please do not use our Services.
1. Information We Collect
a. Personal Information You Provide
When you register for an account, use our Services, or otherwise interact with Neovestor, we may collect the following types of personal information:
Contact Information: Name, email address, mailing address, telephone number.
Identification Data: Government-issued identification, proof of address, and other verification documents required by regulatory compliance.
User Content and Communications: Any information or content you provide when communicating with our support team, participating in surveys, or interacting with our community.
b. Automatically Collected Information
We may automatically collect certain information about your device and how you use our Services through cookies, web beacons, and similar technologies, including:
Device Information: IP address, browser type, operating system, device identifiers.
Usage Data: Pages visited, time spent on pages, links clicked, search queries, and other activity on our platform.
Log Data: Details of your interactions with our Services, including error logs and performance data.
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Enhance user experience and improve our Services.
Analyze usage patterns and preferences.
Provide personalized content and advertisements. You can manage cookie preferences through your browser settings. Disabling cookies may impact the functionality of our Services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Providing and Improving Services: To deliver, personalize, maintain, and improve our Services, respond to your inquiries, and manage your account.
Transaction Processing: To process financial transactions, verify your identity, and comply with regulatory requirements.
Communication: To send you service-related announcements, marketing communications (if you opt-in), surveys, and respond to your comments and questions.
Security and Compliance: To monitor and protect against fraud, unauthorized access, and other security risks. To comply with legal obligations and industry standards.
Analytics and Research: To better understand how users interact with our Services and to analyze trends for product improvements.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Third-party vendors that perform services on our behalf (payment processing, data analytics, marketing, etc.) under confidentiality agreements.
Legal and Regulatory Authorities: When required by law, regulation, legal process, or governmental request. We may disclose information to comply with lawful requests or to protect our rights.
Business Transfers: In connection with mergers, acquisitions, or asset sales, we may transfer your information to third parties, provided they adhere to this Privacy Policy.
Consent: With your explicit consent or instructions, we may share your personal information for other purposes.
4. International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. By using our Services, you consent to the transfer of your information to jurisdictions that may have different data protection laws than your country. We take steps to ensure that your data is handled securely and in accordance with this Privacy Policy when transferred internationally.
5. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. While we strive to safeguard your data, no method of transmission or storage is 100% secure. You acknowledge that we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The retention period may vary depending on the type of data, your interactions with our Services, and our legal obligations.
7. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, such as:
Access and Correction: You can access and correct your personal data through your account settings or by contacting us.
Data Deletion: You may request deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
Opt-Out: You may opt-out of receiving marketing communications from us by following unsubscribe instructions or contacting us directly.
Cookie Preferences: Adjust or disable cookies through your browser settings, though this may affect the functionality of our Services.
To exercise your rights or for any privacy-related inquiries, please contact us at hello@neovestor.com.
8. Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe that we have inadvertently collected personal information from a child under 18, please contact us and we will take steps to remove the information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by updating the “Last Updated” date at the top of this policy, and in some cases, we may provide additional notice through our Services or via email. Your continued use of the Services after these changes indicates your acceptance of the updated Privacy Policy.
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