# KYC and AML

**Welcome to Neovestor’s Compliance Center**\
At Neovestor, we prioritize security and regulatory compliance to ensure a safe environment for all users. This document outlines our **Know Your Customer (KYC)** and **Anti-Money Laundering (AML)** requirements, designed to protect you and the platform from financial crime.

***

#### **Who Can Use Neovestor?**

Neovestor is **not available** to:

* **U.S. citizens or residents** (including territories like Puerto Rico).
* **Individuals or entities in OFAC-sanctioned countries/regions**, such as:
  * Iran, North Korea, Syria, Russia, Cuba, Crimea, Donetsk, Luhansk.
* **Persons on sanctions lists** (e.g., OFAC, US, UN, EU).

We geoblock restricted regions and screen all users against global watchlists.

***

#### **KYC (Know Your Customer) Process**

**Why We Require KYC**\
KYC helps us verify your identity and ensure compliance with international laws.

**Steps to Complete KYC**

1. **Sign Up**: Provide basic details (name, email, country of residence).
2. **Submit Documents**:
   * **Government-Issued ID**: Passport, driver’s license, or national ID.
   * **Proof of Address**: Utility bill, bank statement, or tax document (≤3 months old).
   * **Selfie Verification**: A live photo or video to match your ID.
3. **Review**: Our compliance team verifies your submission within **1–3 business days,** faster with Automatic KYC.

**Approved?**

* Full access to Neovestor’s services (trading, staking, governance).

**Rejected?**

* You’ll receive an email explaining the issue.

***

#### **AML (Anti-Money Laundering) Policies**

**What We Monitor**

* **Unusual Activity**: Large transactions, rapid transfers, or inconsistent behavior.
* **Sanctions Matches**: Screening against global regulatory databases.

**Your Role**

* Use Neovestor only for lawful purposes.

***

#### **Data Privacy & Security**

* **Encryption**: All documents and data are secured with AES-256 encryption.
* **Storage**: Information is stored on GDPR-compliant servers.
* **Third Parties**: Shared only with verified compliance partners (e.g., KYC providers).

***

#### **User Responsibilities**

1. Provide **accurate, current information** during onboarding.
2. Update Neovestor if your residency or legal status changes.
3. Avoid:
   * Creating multiple accounts.
   * Sharing your account with others.
   * Transactions linked to illegal activities.

***

#### **Consequences of Non-Compliance**

* **Account Restrictions**: Limited functionality until KYC is completed.
* **Termination**: Accounts violating policies will be closed.
* **Legal Reporting**: Suspected criminal activity is reported to authorities.

***

#### **FAQs**

**Why does Neovestor restrict the U.S. and other regions?**\
To comply with local regulations and international sanctions.

**Can I use a VPN to access Neovestor?**\
No. VPN use violates our Terms of Service and will result in account termination.

**How long is my KYC data stored?**\
For 5 years after account closure, as required by law.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://neovestor.gitbook.io/neovestor/legal/kyc-and-aml.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
