# KYC and AML

**Welcome to Neovestor’s Compliance Center**\
At Neovestor, we prioritize security and regulatory compliance to ensure a safe environment for all users. This document outlines our **Know Your Customer (KYC)** and **Anti-Money Laundering (AML)** requirements, designed to protect you and the platform from financial crime.

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#### **Who Can Use Neovestor?**

Neovestor is **not available** to:

* **U.S. citizens or residents** (including territories like Puerto Rico).
* **Individuals or entities in OFAC-sanctioned countries/regions**, such as:
  * Iran, North Korea, Syria, Russia, Cuba, Crimea, Donetsk, Luhansk.
* **Persons on sanctions lists** (e.g., OFAC, US, UN, EU).

We geoblock restricted regions and screen all users against global watchlists.

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#### **KYC (Know Your Customer) Process**

**Why We Require KYC**\
KYC helps us verify your identity and ensure compliance with international laws.

**Steps to Complete KYC**

1. **Sign Up**: Provide basic details (name, email, country of residence).
2. **Submit Documents**:
   * **Government-Issued ID**: Passport, driver’s license, or national ID.
   * **Proof of Address**: Utility bill, bank statement, or tax document (≤3 months old).
   * **Selfie Verification**: A live photo or video to match your ID.
3. **Review**: Our compliance team verifies your submission within **1–3 business days,** faster with Automatic KYC.

**Approved?**

* Full access to Neovestor’s services (trading, staking, governance).

**Rejected?**

* You’ll receive an email explaining the issue.

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#### **AML (Anti-Money Laundering) Policies**

**What We Monitor**

* **Unusual Activity**: Large transactions, rapid transfers, or inconsistent behavior.
* **Sanctions Matches**: Screening against global regulatory databases.

**Your Role**

* Use Neovestor only for lawful purposes.

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#### **Data Privacy & Security**

* **Encryption**: All documents and data are secured with AES-256 encryption.
* **Storage**: Information is stored on GDPR-compliant servers.
* **Third Parties**: Shared only with verified compliance partners (e.g., KYC providers).

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#### **User Responsibilities**

1. Provide **accurate, current information** during onboarding.
2. Update Neovestor if your residency or legal status changes.
3. Avoid:
   * Creating multiple accounts.
   * Sharing your account with others.
   * Transactions linked to illegal activities.

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#### **Consequences of Non-Compliance**

* **Account Restrictions**: Limited functionality until KYC is completed.
* **Termination**: Accounts violating policies will be closed.
* **Legal Reporting**: Suspected criminal activity is reported to authorities.

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#### **FAQs**

**Why does Neovestor restrict the U.S. and other regions?**\
To comply with local regulations and international sanctions.

**Can I use a VPN to access Neovestor?**\
No. VPN use violates our Terms of Service and will result in account termination.

**How long is my KYC data stored?**\
For 5 years after account closure, as required by law.